Note that the user counts below refer to the maximum number of simultaneous users.
SCS YAPP PRICING ================ Hours of User License Price Support ---------------------- ------- ------- Single User / Demo $ 100 0 4 User License $ 250 1 8 User License $ 475 2 16 User License $ 900 4 32 User License $ 1,715 8 64 User License $ 3,085 14 128 User License $ 5,550 25 Unlimited License $ 9,995 45 Additional Server License $ 250 Installation $ 750 + Travel if necessary Training Class (Half Day) $ 200 + Travel if necessary Extended Support - 1 hour $ 90 Extended Support - 4 hours $ 300 Extended Support - 10 hours $ 600 Extended Support - 24 hours $ 1,200 Extended Coverage: 10a-9p EST + 8% of license, +30% of Ext. Support Extended Coverage: 10a-12m EST +15% of license, +60% of Ext. Support Extended Coverage: 24 hour +25% of license, +100% of Ext Support SUPPORT Policy: Support is included with each license, but is limited to the number of hours specified. Support hours are used up in 20 minute increments. However, support calls lasting less than 5 minutes are usually disregarded provided they are infrequent. Support is provided on a call-back basis and is available from 10 A.M. to 6 P.M. Eastern Time. Extended coverage hours are available for an additional cost. Extended support beyond the above limits or past the first year is available at an hourly rate of $90. Other extended support bundles, which must be prepaid, are listed above. UPGRADE Policy: To increase the user count, the customer must purchase an additional license for the number of users to be added. For example, to move from an 8 to 12 user license would cost $250 -- the price of a 4 user license. To upgrade from 16 to 32 users would cost an additional $900. To upgrade to an Unlimited license, the customer must pay the difference between the current cost of their existing license and the current cost of an unlimited license. Thus, currently upgrading from 128 users would cost $4,445. Special DISCOUNTS: Academic institutions, government entities and tax-exempt not-for-profit corporations are entitled to a 15% discount. This discount is available upon the discretion of SCS.
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Last updated 1/20/96 -- Dave Thaler <thaler@armidalesoftware.com>